Privacy policy
PRIVACY POLICY
Thank you for choosing to be part of our community at Acquiring Platform Canada LTD (the “Company”, “we” and “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at sales@milkypay.org
When you apply for our product, visit our website or use any of our services (collectively the “Services”), we appreciate that you are trusting us with your personal information. We take privacy of your personal data very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through this important notice carefully as it helps you understand what we do with the information collected from you or elsewhere. If you do not agree with any of the terms contained herein, you may discontinue your use of our Services in accordance with the relevant terms and conditions.
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you apply for or otherwise use the Services, express an interest in obtaining information about us or our Services, when you participate in activities on the Services or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the feature of the Services you use.
We collect only the personal information that is necessary for the provision of our services. This includes but is not limited to company name, contact information, transaction data.
All personal information that you provide to us must be true, complete and accurate. You must also notify us of any changes to such personal information as soon as practicable.
2. How do we use your information?
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you with your consent and/or for compliance with our legal and regulatory obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
• To request feedback. All contact info you supply to us is just that. It is contact info for us to get in touch with you, not to hand out to solicitors or other third party businesses.
• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order and ensuring you get your money as quickly as possible. We also keep this information for our own accounting purposes, fee collection and security.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
3. Will your information be shared with anyone?
We may process or share your data that we hold based on the following legal basis:
• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically we may need to process your data or share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services and customer service. Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
4. Who will your information be shared with?
We restrict access to your personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.
We only share and disclose your information with the following categories of third parties:
• Payment Processors
• Data Storage Service Providers
• Data Analytics Services
Money is a huge driver of criminal activity and we have zero tolerance for the use of our services in any illegal way. If there is a significant number of questionable charges or irregular payments, we will take measures to investigate them with or without your approval.
5. Do we use cookies?
We may use cookies to access information. We or our service providers may combine this information with other information such as your personal information we collect about you to record your preferences, analyze the use of our Services, personalize content and ads and track information about the performance of our advertisement.
6. How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by laws (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than seventy-two (72) months past the termination of the user’s account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), securely store your personal information and isolate it from any further processing until deletion is possible.
7. How do we keep your information safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our payment gateways are PCI DSS Level 1 secure, offering the highest level of security. However, despite our safeguards and efforts to secure your information, we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 19 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@milkypay.org
9. What are your privacy rights?
You may review, change or terminate your account at any time.
Account Information
If you would at anytime time like to review or change the information in your account or terminate your account, you can:
• log in to your account settings and update your user account; and
• contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our rights against you and/or comply with applicable legal requirements.
10. Do we make updates to this policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated date and will become effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. How can you contact us about this privacy policy?
If you have any questions or comments about this policy, you may contact our Data Protection Officer by email at sales@milkypay.org or by post to:
422 RICHARDS ST, SUITE 170, VANCOUVER, BC, V6B 2Z4, CANADA
12. How can you review, update or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information or delete it in some circumstances. To request to review, update or delete your personal information, please contact us through the channels mentioned in this privacy policy.
Thank you for choosing to be part of our community at Acquiring Platform Canada LTD (the “Company”, “we” and “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at sales@milkypay.org
When you apply for our product, visit our website or use any of our services (collectively the “Services”), we appreciate that you are trusting us with your personal information. We take privacy of your personal data very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through this important notice carefully as it helps you understand what we do with the information collected from you or elsewhere. If you do not agree with any of the terms contained herein, you may discontinue your use of our Services in accordance with the relevant terms and conditions.
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you apply for or otherwise use the Services, express an interest in obtaining information about us or our Services, when you participate in activities on the Services or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the feature of the Services you use.
We collect only the personal information that is necessary for the provision of our services. This includes but is not limited to company name, contact information, transaction data.
All personal information that you provide to us must be true, complete and accurate. You must also notify us of any changes to such personal information as soon as practicable.
2. How do we use your information?
We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you with your consent and/or for compliance with our legal and regulatory obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
• To request feedback. All contact info you supply to us is just that. It is contact info for us to get in touch with you, not to hand out to solicitors or other third party businesses.
• To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user’s consent.
• To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order and ensuring you get your money as quickly as possible. We also keep this information for our own accounting purposes, fee collection and security.
• To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions and policies.
• To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).
• To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
• Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.
• To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
3. Will your information be shared with anyone?
We may process or share your data that we hold based on the following legal basis:
• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
• Performance of Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
• Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically we may need to process your data or share your personal information in the following situations:
• Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services and customer service. Unless described in this policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
• Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
4. Who will your information be shared with?
We restrict access to your personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.
We only share and disclose your information with the following categories of third parties:
• Payment Processors
• Data Storage Service Providers
• Data Analytics Services
Money is a huge driver of criminal activity and we have zero tolerance for the use of our services in any illegal way. If there is a significant number of questionable charges or irregular payments, we will take measures to investigate them with or without your approval.
5. Do we use cookies?
We may use cookies to access information. We or our service providers may combine this information with other information such as your personal information we collect about you to record your preferences, analyze the use of our Services, personalize content and ads and track information about the performance of our advertisement.
6. How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by laws (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than seventy-two (72) months past the termination of the user’s account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information or, if this is not possible (for example, because your personal information has been stored in backup archives), securely store your personal information and isolate it from any further processing until deletion is possible.
7. How do we keep your information safe?
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Our payment gateways are PCI DSS Level 1 secure, offering the highest level of security. However, despite our safeguards and efforts to secure your information, we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. Do we collect information from minors?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users less than 19 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at sales@milkypay.org
9. What are your privacy rights?
You may review, change or terminate your account at any time.
Account Information
If you would at anytime time like to review or change the information in your account or terminate your account, you can:
• log in to your account settings and update your user account; and
• contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our rights against you and/or comply with applicable legal requirements.
10. Do we make updates to this policy?
We may update this privacy policy from time to time. The updated version will be indicated by an updated date and will become effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
11. How can you contact us about this privacy policy?
If you have any questions or comments about this policy, you may contact our Data Protection Officer by email at sales@milkypay.org or by post to:
422 RICHARDS ST, SUITE 170, VANCOUVER, BC, V6B 2Z4, CANADA
12. How can you review, update or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information or delete it in some circumstances. To request to review, update or delete your personal information, please contact us through the channels mentioned in this privacy policy.
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